Job description
COMPANY PROFILEInnovative and audacious, our client is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort.
Our client has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. Acquired by the CHANEL Group. Since then, our client has been developing its wardrobe with lingerie, homeware, beachwear and activewear. Based in Paris and designed in its own Studio of Creation, they contribute to the well-being of every woman thanks to elegant, comfortable and sustainable creations. Has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesalers (including department stores, multi-brands and hotels corner stores), 2 e-commerce sites and 15 digital platforms. Continues to expand in the USA and develop its presence in California, with a second boutique in Los Angeles.
THE POSITION
Your role is to offer a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of the brand.
RESPONSIBILITES
Because of your position of Sales Advisor, your responsibilities include, but are not limited to the following aspects:
Brand Image · Represent the image of the brand, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable grooming · Act as a Brand Ambassador by ensuring a perfect welcome and a high quality of service worth of a luxury environment · Share your expertise with the customers as well as your teammates Sales skills · Master and observe the selling techniques · Have a perfect knowledge of the brand, the collections and the stocks · Know and follow the KPIs · Build and develop your customer portfolio · Support the other Sales associates Operations · Master sales procedures (including cash desk operations) · Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms · Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is required Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative