Job description
24 Seven is partnering with a luxury goods retailer to help them find a Luxury Sales Associate to join their team. This is a full-time, salary base plus commission opportunity with benefits, working 5-days onsite at their Portland, OR location.Overview:
We are seeking an enthusiastic and customer-focused individual who thrives in a retail environment, excels at delivering exceptional service, and has a passion for high-end luxury goods.
Responsibilities:
Customer Service Excellence:
- Welcome customers to the store and provide personalized assistance to meet their needs.
- Build strong relationships with clients by offering attentive service, product knowledge, and styling advice.
- Demonstrate in-depth knowledge of company products, including materials, craftsmanship, and design features.
- Meet or exceed sales targets through upselling, cross-selling, and proactive sales techniques.
- Utilize effective sales strategies to close transactions and secure sales.
- Maintain a high level of professionalism and integrity in all sales interactions
- Maintain the visual appearance of the store, ensuring merchandise is displayed attractively and according to brand standards.
- Participate in seasonal and promotional display changes to enhance the store environment and showcase new collections.
- Monitor stock levels and assist in replenishing merchandise on the sales floor.
- Conduct regular inventory checks and assist with stockroom organization to optimize product availability.
- Proactively reach out to clients regarding new arrivals, promotions, and special events to drive repeat business and customer loyalty.
- Previous experience in retail sales, preferably in luxury goods, fashion, or accessories.
- Proven ability to achieve sales targets and deliver exceptional customer service in a retail environment.
- Team player with a positive attitude and willingness to learn and grow within the company.
- Knowledge of POS systems and basic computer skills.
- Multilingual abilities are a plus, especially proficiency in languages relevant to international clientele.
- Experience in CRM systems